What is a primary responsibility of manufactured home dealers regarding consumer interactions?

Maintaining transparency and proper documentation is a crucial responsibility for manufactured home dealers in their interactions with consumers. This obligation fosters trust between the dealer and the consumer, ensuring that customers are fully informed about their purchase options, contract terms, financing options, and any applicable warranties or service agreements. Transparency also includes providing accurate information about the homes themselves, such as specifications, pricing, and available features.

Proper documentation is equally essential, as it helps to protect both the consumer and the dealer by ensuring that all transactions are clearly recorded and that both parties understand their rights and responsibilities. This includes sales contracts, disclosures, and any other pertinent documents that may arise during the sale process. By focusing on maintaining transparency and thorough documentation, dealers can support a more informed consumer experience, potentially leading to enhanced customer satisfaction and loyalty.