How many unresolved complaints can you have before fines escalate?

The correct response is based on the regulatory framework governing manufactured home dealers in South Carolina. According to the state's established guidelines, a dealer may face escalating fines if they accumulate three unresolved complaints. This threshold serves as a means to ensure that dealers address customer grievances in a timely manner.

Fines escalate as a way to encourage compliance and prompt corrective action by dealers. Before reaching this level of sanction, the system offers the dealer opportunities to resolve issues through a manageable number of complaints. Understanding this escalation process is essential for dealers, as it highlights the importance of maintaining good customer relations and effectively managing complaints.

Awareness of how many unresolved complaints can trigger fines reinforces the responsibility of dealers to provide quality service and respond adequately to client issues. This knowledge is crucial for compliance and helps prevent potential legal or financial repercussions.